Assess: IBM SmartCloud Control Desk V7.5 Fundamentals (A2010-652) Free Practice Test

Question 1

Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)

A. Sybase

B. MySQL

C. Microsoft SQL server

D. Informix

E. IBM DB2

Correct Answer: C,E

Question 2

What is the primary use of the IBM SmartCloud Control Desk V7.5 (SCCD) Launchpad?

A. Installing SCCD

B. Using the SCCD Navigator

C. Obtaining SCCD product information

D. Transferring core data

Correct Answer: A

Question 3

Which three middleware components are mandatory with an IBM SmartCloud Control Desk installation? (Choose three.)

A. Web Server

B. Database Server

C. Application Server

D. Directory Server

E. Integration Composer

F. Deplorer's Workbench

Correct Answer: A,B,C

Question 4

At what data level are currency codes stored?

A. Site

B. Item

C. Organization

D. System

Correct Answer: D

Question 5

What is the difference between an Actual Configuration Item and a Configuration Item (CI)?

A. There must be an active Change created against the CI.

B. There may be an active Change created against the Actual CI.

C. There must be an active Change created against the Actual CI.

D. There maybe an active Change created against the CI.

Correct Answer: D

Question 6

What are two appropriate Key Performance Indicators for the Service Catalog Management Process? (Choose two.)

A. Number of calls to the service desk

B. Percent of users who are aware of the service catalog

C. Number of services published including Service Level Agreements/Targets

D. Number of accesses per month

E. Percent of users who use the service catalog

Correct Answer: D,E

Question 7

Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk V7.5. Which three application are likely to be supported? (Choose three.)

A. Service Request

B. Inventory

C. Workflow

D. Incident

E. Change

F. Work Order

Correct Answer: A,D,E

Question 8

An object structure can be consumed by which two capabilities? (Choose two.)

A. Action

B. Workflow

C. Migration

D. Report

E. Pole

Correct Answer: C,D

Question 9

Impact Analysis is a part of which process?

A. Configuration Management

B. Incident Management

C. Release Management

D. Change Management

Correct Answer: D

Question 10

Where can a user find the application to manage authorized assets?

A. IT Infrastructure module, Reconciliation application

B. Assets module, Assets application

C. IT Infrastructure module, Authorized Assets application

D. Assets module, Authorized Assets application

Correct Answer: B

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IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals (A2010-652) Free Practice Test