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Avaya APSS Unified Communications Online Test Sample Questions:

1. Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:

A) An Avaya soft client to support remote and mobile workers.
B) Direct integration with Microsoft@ Lync
C) The Call Center Elite application
D) Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
E) A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging

2. Scenario No: 1
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials S250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market. Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption polky?

A) Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source
B) No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small

3. You have a customer who is aware of employees relying more on personal communication devices than the desk phones and DID service the customer has invested in. They are interested in supporting a bring your own device (BYOD) strategy that allows employees to use their devices and protect corporate resources and workflow. What are two statements about the Avaya Messaging Service (AMS) that might be of interest to the customer? (Choose two.)

A) With AMS the employees can continue to use devices of their choice but still I communicate via their corporate identify and do not have to share their personal mobile numbers with colleagues or external parties
B) A customer deployment requires that a local Avaya Messaging Service Enterprise Server be installed on the customers premise.
C) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages, traditional voice mail as well as carrier-based SMS.
D) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages as well as carrier-based SMS.

4. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) The end user's privacy is protected as the business number is published and displayed to callers.
B) The Company can easily track and locate the end user.
C) Customers aren't confused or frustrated they need just one number to reach staff.
D) The end user's calls are private and secure by using the automatic encryption feature.

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