Advanced Collaboration Architecture Field Engineer Exam (700-038) Free Practice Test

Question 1

The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI?

A. key activities

B. channels

C. CRM

D. customer segments

Correct Answer: C

Question 2

Which option represents an implication question?

A. How many people are involved in the XYZ process?

B. Do you perceive a business disadvantage due to non-availability and lack in transparency?

C. What would your company gain if you saw an increase in the availability, transparency, and access for employees involved in a workflow process?

D. How does your workforce's lack of integration affect time to market for new products?

Correct Answer: D

Question 3

Which two options are examples of partner services that involve addressing the culture of an organization so that collaboration applications are adopted more readily? (Choose two.)

A. analysis of communication process workshops

B. development of collaboration maps

C. end-user education and training

D. application-readiness assessment

E. internal marketing

Correct Answer: C,E

Question 4

Which two services are often led by Cisco? (Choose two.)

A. software-based services

B. cloud services

C. maintenance services

D. software upgrade services

E. hardware replacement services

Correct Answer: A,B

Question 5

Vertical-oriented support tools are important when positioning Cisco Collaboration Architecture into a specific industry. Where can you find resources that help you address verticals?

A. Cisco Partner Central, under Sell & Market Cisco

B. Cisco Partner Education Connection, under Collaboration Architectures

C. Cisco's Steps to Success

D. Cisco Learning Store

Correct Answer: A

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Cisco Advanced Collaboration Architecture Field Engineer (700-038) Free Practice Test