ACMT 2016 MAC Service Certification (MAC-16A) Free Practice Test

Question 1

Diane is using an app that was developed by her company for internal use. She is running the app on her
MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never displays any error messages.
The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?

A. Verbose mode

B. Activity Monitor

C. Console

D. Disk Utility

Correct Answer: D

Question 2

Which of the following is the correct definition of a router?

A. A router is the physical layout of the cables and devices on a network.

B. A router allows one computer or device to make requests on behalf of another over a network.

C. A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.

D. A router connects networks together isolating traffic within each network.

Correct Answer: D

Question 3

John states that the external hard drive he uses to store music is not visible in the Finder. Your drive is properly plugged in and listed in System Information. How should you continue troubleshooting the issue?

A. Troubleshoot the issue using Apple Diagnostics.

B. Troubleshoot the issue using Disk Utility.

C. Troubleshoot the issue using Activity Monitor.

D. Troubleshoot the issue using Console.

Correct Answer: B

Question 4

Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would
Monitor Mode help with the most?

A. A customer is having trouble sending and receiving Mail on a company wireless network.

B. A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.

C. A customer cannot connect to any password-protected wireless networks.

D. A customer is experiencing slow speeds on a specific public Wi-Fi connection.

Correct Answer: B

Question 5

Which of the following features of OS X will help protect you from downloading and installing malicious software on your Mac?

A. Gatekeeper

B. Location Services

C. Mission Control

D. FileVault2

Correct Answer: D

Welcome to TestSimulate

Apple ACMT 2016 MAC Service Certification (MAC-16A) Free Practice Test