A. Process simulation

B. Observation of how the processes run

C. Interviews with participants in a process

D. Process auditing

A. The process goal is clearly defined.

B. At least one event trigger (start event) is needed.

C. All process activities are described.

D. A formal outcome is not required.

A. BPM is supported by information technology (IT) tools which can be used for modeling, simulating, and automating business processes.

B. BPM includes modeling, analysis, design, implementation, and diagnosis of processes.

C. BPM is a deep understanding of end-to-end interactions between an organization and its customers.

D. BPM deals with end-to-end processes.

A. Process design

B. Process automation

C. Process modeling

D. Process organization

A. EPM performs a high-level process analysis and performance evaluation.

B. BPM provides a high-level, strategic assessment of the organizational process view.

C. BPM permits process analysis and modeling to be performed at a detailed, business-unit level.

D. EPM provides a governance model for the management and evaluation of initiatives.

A. Contract Ledger Technology (CLT) and the increased trust of the financial markets

B. Digital Ledger Technology (DLT) and more usage by industry

C. Consensus algorithm

D. Asset, technology maturity, standards, regulation, and the ecosystem

A. Empowers business and technology leaders equally.

B. Provides a platform for process execution.

C. Supports high-level project administration.

D. Performs as a controlling tool for executive management.

A. Role-play in the team to test use cases

B. Use design thinking and agile techniques

C. Impose constraints thinking

D. Make job descriptions, work location, and task assignments flexible

A. An acceptable standard and quality (accuracy, completeness, consistency, and timeliness)

B. An acceptable quantitative measure against a reference or goal

C. Key performance indicators (KPIs)

D. Key process measures (KPMs)

A. Software that is available in the process-oriented programming languages

B. A form of business process automation technology based on software robots

C. Dynamic business applications that can quickly adapt to changing business needs, competitive pressure, and market opportunity

D. Dynamic database structure of the BPM software that can introduce artificial intelligence inside processes