Download WGU : Operations-Management Questions & Answers as PDF & Test Software
Updated: Jun 07, 2026
No. of Questions: 72 Questions & Answers with Testing Engine
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Operations-Management Practice Q&A's
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WGU Operations Management (C215, VDC2) Sample Questions:
1. What are two strategic objectives for every member of the supply chain?
Choose 2 answers
A) Increasing end-customer demand
B) Becoming more efficient
C) Finding the best distribution location
D) Increasing cost effectiveness
E) Reducing production and delivery times
2. How does the status of overall customer satisfaction support supply chain objectives?
A) It measures space requirements.
B) It measures capacity utilization.
C) It measures compliance.
D) It measures efficiency.
3. A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of line items shipped on schedule" be used?
A) Raw materials
B) Sold goods
C) Finished goods
D) Work-in-progress
4. What would be an organization's next step after it has revised or implemented new operations?
A) Reverse the order of the operation to determine that all workers know how to complete the operation
B) Revise the order of the operation before putting it into service to ensure the order of the operation
C) Conduct a final analysis of the existing operation one more time
D) Follow up to make sure the new operation resolves quality problems
5. Which quality control tool should be used to monitor the current status or end result of a process?
A) Scatter diagram
B) Flowchart
C) Control chart
D) Checklist
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |
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