Download CompTIA : JK0-802 Questions & Answers as PDF & Test Software
Updated: Jun 02, 2026
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CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A technician is working on a consumer computer that has multiple virus infections. The end user states that all of their data documents are stored on a backup drive. Which of the following methods are commonly available to do a clean install and return the computer back to factory condition? (Select TWO).
A) Remote network installation
B) OS installation disc
C) Factory recovery partition
D) Upgrade installation disc
E) Repair installation
2. A user launches a software application on their Android tablet device. Once the software has loaded, the user reports that when turning the tablet to work the application in landscape mode, the software does not automatically adjust to landscape mode. Which of the following is the cause of the issue?
A) The application was not developed to react to changes to the gyroscope.
B) The auto-adjust setting is not enabled in the operating system.
C) The tablet is running low on power and disabled landscape mode.
D) The user did not switch the tablet to landscape mode.
3. At the airport the company sales employees work on their laptops to submit financial proposals. Which of the following would mitigate shoulder surfing?
A) Firewalls
B) The use of VPNs
C) Privacy filters
D) RSA key fobs
4. An administrator has taken steps to secure a SOHO wired network, but as a result the users report that they can no longer access the Internet but can still see other computers on the network. Which of the following would have caused this issue?
A) LDAP has been disabled
B) Port 80 has been disabled
C) Port 3389 has been enabled
D) MAC filtering has been enabled
5. Anne, a technician, is trying to access the company intranet and is receiving an error stating the website is not found. Which of the following tools would she use to determine if the intranet server is online?
A) IPCONFIG
B) PING
C) NSLOOKUP
D) NETSTAT
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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