Download EXIN : ITIL Deutsch Questions & Answers as PDF & Test Software
Updated: Jun 03, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
Download Limit: Unlimited
Reliable & Actual Study Materials for ITIL Deutsch Exam Success
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ITIL Deutsch Practice Q&A's
- Printable ITIL Deutsch PDF Format
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EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Welche Dimension umfasst ein Workflow-Management-System?
A) Organisationen und Personen
B) Information und Technologie
C) Wertströme und Prozesse
D) Partner und Lieferanten
2. Welches Leitprinzip empfiehlt, die Arbeit in kleinere, überschaubare Abschnitte zu unterteilen, die rechtzeitig ausgeführt und abgeschlossen werden können?
A) Fokus auf Wert
B) Iterativer Fortschritt mit Feedback
C) Beginnen Sie dort, wo Sie sind
D) Zusammenarbeiten und Sichtbarkeit fördern
3. Was ist ein Zweck der Service Desk-Praxis?
A) Zur Unterstützung der vereinbarten Qualität eines Dienstes durch die Bearbeitung aller vordefinierten, vom Benutzer initiierten Serviceanfragen
B) Aufbau und Pflege der Verbindungen zwischen der Organisation und ihren Stakeholdern auf strategischer und taktischer Ebene
C) Minimieren Sie die negativen Auswirkungen von Vorfällen, indem Sie den normalen Servicebetrieb so schnell wie möglich wiederherstellen
D) Als Einstiegspunkt und zentraler Ansprechpartner für den Dienstanbieter mit allen seinen Benutzern
4. Welche Service-Management-Dimension konzentriert sich auf Aktivitäten und wie werden diese koordiniert?
A) Organisationen und Personen
B) Information und Technologie
C) Wertströme und Prozesse
D) Partner und Lieferanten
5. Welche der folgenden Maßnahmen umfasst die Konfiguration von Komponenten und Aktivitäten, um Ergebnisse für die Beteiligten zu erzielen?
A) Service-Beziehungsmanagement
B) Serviceverbrauch
C) Das Service-Wertesystem
D) Die Praxis des Release-Managements
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |
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