Download Avaya : 3001 Questions & Answers as PDF & Test Software
Updated: May 28, 2026
No. of Questions: 84 Questions & Answers with Testing Engine
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Avaya IP Office Configuration and Maintenance Sample Questions:
1. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
A) Add the CLI information to the Account Code.
B) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
C) Add the Client CLI information to the Incoming Call Route.
D) Enable CLI tracking
2. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?
A) Database Action
B) Condition Action
C) Configuration Action
D) Miscellaneous Action
3. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100/CCRWebClint
B) http://192.168.42.100:8080/inyama/inyama.html
C) https://localhost/CCRWebAgent
D) http://192.168.42.100:8888
E) http://localhost/CCRWebAgent
4. A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?
A) ICR with account codes and CDR-enabled for billing.
B) VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
C) ACD to distributed Hunt Groups and one-X Portal Call Accounting
D) ACD via VM Pro Campaign Manager and a campaign database
5. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?
A) SIP Registrar Enable
B) H.323 Auto-create Extn
C) SIP Trunks Enable
D) H.323 Auto-create User
E) H.323 Gatekeeper Enable
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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