Download Avaya : 3000.2 Questions & Answers as PDF & Test Software
Updated: May 31, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?
A) 92
B) 120
C) 84
D) 64
2. You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?
A) IP Office Preferred Edition and IP Office Advanced Edition
B) IP Office Basic Edition
C) IP Office Preferred Edition
D) IP Office Essential Edition
E) IP Office Advanced Edition
3. You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and see alarms (e.g., low agents logged-in) on the same view. Is this possible?
A) No, this feature only works using the Compact Contact Center.
B) Yes, but you also need to keep the mailing client (e.g., Outlook, Lotus) open; an email will be sent in real-time.
C) Yes, but you can see real-time status against Queue and Agents in a View tab; alarms must show in another view.
D) Yes, provide the correct settings in Supervisor Views.
E) Yes, but a supervisor has to install the CCV software.
4. To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.
A) Distributed Voicemail
B) Centralized Voicemail
C) Voicemail Lite/Pro
D) Embedded Voicemail
5. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) IP 500 PRI-U
B) ISDN-U
C) Voice Compression Module
D) Legacy Carrier Card
E) PRI 24/30
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D,E |
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